Connecting you to your customers
Redhot IT Webs is a South Wales based Website Design and Development business working with you to create your digital presence, and helping you to sustain and improve your Customer base through a variety of platforms
You may be unsure about joining the digital marketplace, or maybe you are unfamiliar with the technical aspects or pricing may be a concern. However, Redhot IT Webs offers the Services to allow you to plan and develop your Business marketing with integrated Website and Social Media outlets
The digital market place is where you connect to your existing and potential new customers, so please come and discuss, in a free initial consultation, how we can help you with your online marketing centred on your new website
Why do I need a website and digital presence?
Your existing and potential new customers are out there researching their next purchase. They are comparing companies, checking what is being offered and then buying goods and services. They could be purchasing from you, but can they find you? An online presence, centred on your website can help you generate more revenue as most people will search online before making a purchase. Take a look below at a few of the many ways a website can help your business.
A website can increase your credibility as most customers now expect a business to have one. Many people will not consider purchasing from a business without a website presence as it confers a feeling of legitimacy and business credibility. If you do not have one, potential customers may ask why? Are you still in business? Having no website may mean a potential customer takes you out of consideration for their purchase at an early stage when selecting goods or services.
Your website gives you control over your brand and how you wish to portray your company. It allows you to demonstrate the things that separate you from your competition. You can show your own identity, highlight your company values and portray your company vision. Social media comments and reviews can be helpful, although they are written by people from outside your business. Showing your brand via your website allows you to present your business as you want it to be seen
You are probably not alone in your marketplace and your competition will already have websites. They will be more visible to customers wanting goods and services that you are also able to provide. Customers will be finding your competitors details and products when doing online searches and therefore will be more likely to contact them first. You need to ensure that you are considered alongside your competition by making sure that new customers are made aware of your own unique selling points, competitive prices and the services you are offering
Your website can help you by saving you time. Customers may be contacting you with a simple question. What time do you open? Where are you located? Do you supply a particular service? This can be time consuming for you, especially when it takes you away from your main job. If you are unable to take the call it can also be frustrating for the potential customer. Your website can have all your basic information available 24/7, allowing you to get on with the job and your customers to get information at any time of the day or night.
How Redhot IT Webs will help you achieve your website presence
There are three main areas that you need to consider for your website. Initially you will require –
Hosting
Website Hosting refers to the name of your website and physical online location where your website software and coding will be held. There are specialist companies with data centres and networks designed to meet the demands of securely hosting your website. Redhot IT Webs will arrange a suitable website name and the hosting arrangements on your behalf
Web Design
Once the Hosting is in place, we can start to design and develop your website. Redhot IT Webs will work with you to understand your business, your target market and how you would like to portray your business brand. Redhot IT Webs will analyse your requirements and work with you to develop a suitable website that reflects your business and provides your potential customers with information to select you for their next purchase.
Maintenance
When the website development is complete, and you are satisfied with the design and functionality, you can launch your website. You can then be found by your prospective customers. However, just like any part of your business, the website will need to be maintained. Content may need to be updated to reflect changes and events in your business, software will need to be updated as new versions are released and reports can be generated to check how the website is performing. Redhot IT Webs can assist with a Maintenance Care Plan to help you manage these requirements.
As your online presence develops, aspects of your presence in the digital marketplace can become more complicated, requiring further analysis, market research and technical input all of which Redhot IT Webs can provide in partnership with yourselves.
Feedback from some of our clients
The Maltsters pub
Redhot IT Webs provided some valuable consultation sessions to focus on defining the requirements for the Maltsters website. They gave excellent advice and guidance throughout the website development process, helping me to decide what was needed as we progressed.
They were friendly and approachable and answered all my questions as they produced a quality end product
I would highly recommend Redhot IT Webs for any small business website development
UWD Party Hire
Highly recommend Redhot IT Webs for website design. From start to finish both Kerry and Ian have offered excellent advice and guidance throughout, not knowing much about websites they have ensured that I have understood every step at all stages throughout the process.
They are both friendly and approachable whilst also accommodating my busy schedule by offering face to face and zoom meetings.
They have been able to answer all my questions and make all changes and ideas that I have had come together. They offer a great service for a very resonance price and most definitely have the expertise which is what you are paying for. Nothing was too much trouble and I felt at ease throughout the whole process. I would definitely recommend them to all small businesses like myself.
Rookwood Sound
Redhot IT Webs helped Rookwood Sound to redevelop the website and give a more up to date feel. They provided a number of review meetings as the development progressed allowing the site to be tailored to the needs of a Radio Broadcasting station. Redhot IT Webs have continued to support website changes including changes to highlight specific events and ensure the radio programme schedule is up to date,
Need to know more?
If you need to know more about how we can help you connect with your customers, then take a look at our frequently asked questions or make contact with us to arrange a free initial consultation